Job Description
Join our award-winning healthcare team as a Part-Time Receptionist at Harborview Medical Associates. Located in the heart of Boston's vibrant Financial District, we're seeking a polished professional to be the first point of contact for our patients and visitors. This role offers flexible scheduling (20-25 hours/week) and the opportunity to work in a state-of-the-art facility with a supportive team environment. Ideal for students, career-changers, or experienced administrative professionals seeking work-life balance.
Responsibilities
- Manage patient check-in/out process using EMR system with 100% accuracy
- Handle multi-line phone system, transferring calls, and taking detailed messages
- Coordinate appointment scheduling and manage provider calendars
- Process insurance verifications and collect co-payments
- Maintain clean, organized reception area and manage patient flow
- Assist with basic clerical tasks including filing and document scanning
- Support patient education materials distribution and inquiries
Qualifications
- High school diploma or equivalent; college degree preferred
- 1+ years receptionist or customer service experience
- Proficiency with EMR systems (Epic/Meditech a plus)
- Exceptional verbal communication and interpersonal skills
- Strong attention to detail and organizational abilities
- Ability to multitask in fast-paced healthcare environment
- Professional demeanor with ability to maintain composure
- Flexible availability including some evenings/weekends