Job Description
Join our dynamic healthcare team as a Part-Time Receptionist in Oakland! We're seeking a polished professional to deliver exceptional front-desexperiences to patients and visitors. This role offers flexible hours (20-25 hrs/week) in a supportive environment with growth opportunities. Perfect for students or career changers seeking meaningful work-life balance.
Responsibilities
- Manage high-volume incoming calls and route inquiries to appropriate departments
- Greeter patients, visitors, and staff with warm professionalism
- Schedule appointments using Epic EMR system while maintaining accurate records
- Process insurance verifications and collect co-payments
- Maintain tidy reception area and manage office inventory
- Coordinate courier services and incoming/outgoing mail
Qualifications
- 1+ years receptionist or customer service experience
- Proficiency with Microsoft Office Suite and EMR systems
- Exceptional verbal communication and multitasking abilities
- High school diploma or equivalent; AA degree preferred
- Flexibility to work weekends (Sat/Sun shifts available)
- Bilingual (English/Spanish) certification a plus