Job Description
Join our award-winning healthcare team as a Part-Time Receptionist at Mountain View Medical Center! We're seeking a polished professional to create exceptional first impressions in our fast-paced, patient-focused environment. Enjoy flexible scheduling, competitive pay, and a supportive atmosphere where your administrative excellence truly matters. Perfect candidates thrive in dynamic settings and prioritize patient comfort while managing multi-line phone systems and digital records. If you're ready to contribute to a team dedicated to compassionate care, apply today!
Responsibilities
- Manage multi-line phone system with exceptional call handling and transfer protocols
- Greet patients warmly, verify insurance, and coordinate check-in/check-out processes
- Maintain accurate patient records using EHR systems (Epic experience preferred)
- Coordinate appointment scheduling and manage provider calendars
- Process incoming/outgoing mail and manage office supplies inventory
- Assist with patient billing inquiries and payment processing
- Uphold strict HIPAA compliance and confidentiality standards
Qualifications
- High school diploma or equivalent; associate degree preferred
- 1+ years receptionist or front desk experience in healthcare setting
- Proficiency with Microsoft Office Suite and EHR systems
- Exceptional interpersonal skills with ability to remain calm under pressure
- Strong attention to detail and accuracy in data entry
- Ability to multitask effectively in fast-paced environments
- Basic knowledge of medical terminology and insurance verification
- Flexibility to work evenings/weekends as needed (20-25 hours/week)