Job Description
Join our award-winning healthcare team as a Part-Time Receptionist and become the welcoming face of Mesa Valley Medical Center. This flexible position (20-25 hours/week) offers the perfect opportunity to leverage your exceptional customer service skills in a dynamic environment. Enjoy competitive pay, comprehensive benefits package (including health/dental/vision for part-time staff), and a supportive culture that values professional growth. We're seeking a detail-oriented professional to manage front desk operations, ensuring seamless patient experiences while supporting our commitment to excellence in healthcare.
Responsibilities
- Manage patient check-in/check-out processes with efficiency and empathy
- Handle multi-line phone system, triage calls, and schedule appointments
- Maintain accurate patient records using EMR systems (Epic experience preferred)
- Process insurance verification and collect co-pays
- Coordinate with clinical staff to support patient flow
- Manage office supplies inventory and equipment maintenance
- Uphold strict HIPAA compliance and confidentiality protocols
Qualifications
- High school diploma or equivalent required; Associate's degree preferred
- 1+ years receptionist or customer service experience
- Proficiency in MS Office Suite and appointment scheduling software
- Exceptional communication and interpersonal skills
- Ability to multitask in a fast-paced medical environment
- Strong attention to detail and organizational abilities
- Basic medical terminology knowledge preferred
- Flexibility to work occasional evenings/weekends