Job Description
Join our vibrant healthcare team as a Part-Time Receptionist at Oakland Wellness Center! We're seeking a warm, professional individual to be the first point of contact for our diverse patient community. This role offers flexible scheduling (20-25 hrs/week) in a modern, inclusive environment where your contribution directly impacts patient experiences. Enjoy competitive compensation, comprehensive training, and opportunities for growth within our expanding practice.
Responsibilities
- Manage front desk operations including patient check-in/check-out using Epic EHR system
- Handle multi-line phone calls with exceptional customer service
- Schedule and confirm appointments while maintaining accurate calendars
- Process insurance verifications and collect co-pays efficiently
- Prepare and distribute daily correspondence and patient materials
- Maintain clean, organized reception area with professional ambiance
- Collaborate with clinical staff to ensure seamless patient flow
Qualifications
- Minimum 1 year receptionist or customer service experience
- Proficiency with Microsoft Office Suite and scheduling software
- Excellent verbal/written communication skills in English
- Ability to multitask in a fast-paced healthcare environment
- Strong attention to detail and organizational abilities
- Professional demeanor with positive, approachable attitude
- Basic medical terminology knowledge preferred
- Flexibility to work occasional evenings (until 7 PM)