Job Description
Join our award-winning healthcare team as a Part-Time Receptionist! We're seeking a polished professional to deliver exceptional first impressions at our state-of-the-art Nashville facility. This role offers flexible scheduling (20-25 hours/week) while providing meaningful patient support in a dynamic environment. Enjoy competitive compensation, comprehensive benefits, and opportunities for career growth within our expanding network.
Responsibilities
- Manage patient check-in/check-out processes with efficiency and empathy
- Handle multi-line phone system and route calls to appropriate departments
- Schedule appointments using Epic EMR system with precision
- Process insurance verification and collect co-pays accurately
- Maintain secure patient records and confidential documentation
- Coordinate with clinical staff to ensure smooth patient flow
- Assist with basic administrative tasks (filing, scanning, mail)
Qualifications
- Minimum 1 year experience in medical/reception setting
- Proficiency with scheduling software (Epic/Electronic Health Records preferred)
- Exceptional verbal communication and interpersonal skills
- Ability to multitask in fast-paced environment
- Strong attention to detail and organizational abilities
- Basic knowledge of HIPAA compliance standards
- High school diploma or equivalent required
- Positive attitude and commitment to patient-centered care