Job Description
Join our award-winning medical practice in the heart of Boston as a part-time Receptionist! We're seeking a polished professional to deliver exceptional patient experiences while managing front desk operations. This role offers flexible hours (20-25/week) in a modern, collaborative environment with competitive compensation and growth opportunities.
Responsibilities
- Manage patient check-in/out processes using Epic EMR system
- Answer multi-line phone system with exceptional etiquette
- Schedule appointments and coordinate with clinical teams
- Process insurance verifications and collect co-pays
- Maintain clean, organized reception area
- Handle confidential patient information with HIPAA compliance
- Coordinate mail and courier services
Qualifications
- 2+ years receptionist or administrative experience
- Proficiency in Microsoft Office Suite
- Excellent communication and interpersonal skills
- Ability to multitask in fast-paced environment
- Strong attention to detail and organizational skills
- Basic medical terminology knowledge preferred
- High school diploma or equivalent required
- Availability to work weekends (1-2 days/month)