Job Description
Join our award-winning healthcare team as a Part-Time Receptionist at Harbor Bay Medical Group! We're seeking a warm, professional individual to be the first point of contact for our patients in our state-of-the-art Long Beach facility. Enjoy competitive compensation, flexible scheduling, and a supportive environment while making a meaningful impact in our community.
As a cornerstone of our patient experience, you'll manage front desk operations with precision and compassion. This role offers 20-25 hours per week with potential for evening/weekend shifts. If you thrive in dynamic settings and excel at multitasking, apply today to become part of our dedicated family!
Responsibilities
- Manage patient check-in/out procedures efficiently using Epic EMR system
- Answer multi-line phone system with exceptional professionalism
- Schedule appointments and maintain accurate calendars for 15+ providers
- Process insurance verifications and collect co-pays accurately
- Prepare and distribute daily correspondence and patient records
- Coordinate with medical staff to ensure seamless patient flow
- Maintain clean, organized reception area and supply inventory
- Assist with basic administrative tasks as needed
Qualifications
- Minimum 1 year front desk or reception experience in healthcare setting
- Proficiency with EMR systems (Epic preferred) and Microsoft Office Suite
- Exceptional verbal communication and customer service skills
- Ability to multitask in fast-paced environment with attention to detail
- High school diploma or equivalent; college coursework preferred
- Flexible availability including evenings and occasional weekends
- Basic knowledge of medical terminology and HIPAA compliance
- Positive attitude with problem-solving abilities