Job Description
Join our dynamic healthcare team as a Part-Time Receptionist at Urban Wellness Center. We're seeking a polished professional to be the first point of contact for our diverse clientele. Enjoy a vibrant downtown Milwaukee location, flexible scheduling, and competitive compensation while making meaningful connections with patients daily.
Responsibilities
- Manage front desk operations including call routing, appointment scheduling, and patient check-in/out
- Maintain accurate patient records and confidentiality in HIPAA-compliant systems
- Coordinate with clinical staff to ensure seamless patient flow and wait times
- Process payments, verify insurance information, and handle billing inquiries
- Prepare correspondence and maintain organized front desk documentation
- Assist with office inventory management and supply ordering
- Represent Urban Wellness Center with exceptional professionalism and warmth
Qualifications
- Minimum 1 year receptionist or customer service experience in healthcare preferred
- Proficiency with scheduling software (e.g., Epic, Athenahealth) and Microsoft Office Suite
- Exceptional communication and multitasking abilities in fast-paced environments
- Strong attention to detail with excellent organizational skills
- Professional appearance and positive, approachable demeanor
- Ability to work flexible shifts including evenings/weekends
- High school diploma or equivalent required; associate degree preferred