Job Description
Join our award-winning healthcare team as a Part-Time Receptionist at Columbus Community Health Center! We're seeking a polished professional to create exceptional first impressions for our diverse patient community. Enjoy a supportive environment with flexible scheduling (20-25 hours/week), competitive pay, and comprehensive benefits package including health insurance and paid time off. If you thrive in fast-paced settings and excel at multitasking, apply today to become the welcoming face of our clinic!
Responsibilities
- Manage multi-line phone system with exceptional call etiquette and transfer accuracy
- Greeter and check-in for patients, verifying insurance and collecting co-pays
- Maintain immaculate reception area and ensure patient confidentiality
- Schedule appointments and manage electronic health records (EHR) system
- Coordinate with medical staff for patient flow and urgent needs
- Process incoming/outgoing mail and manage office supplies inventory
- Assist with billing inquiries and patient account documentation
Qualifications
- Minimum 1 year receptionist or front desk experience required
- Proficiency with Microsoft Office Suite and EHR systems (Epic preferred)
- Exceptional communication skills and professional appearance
- Ability to multitask in high-pressure situations with grace
- Valid Ohio driver's license and reliable transportation
- Healthcare HIPAA certification or willingness to obtain
- Flexible availability including evenings and occasional weekends