Job Description
Join our award-winning healthcare team as a Part-Time Receptionist at Downtown Medical Center! We're seeking a polished professional to create exceptional first impressions for our patients. Enjoy a flexible schedule (20-25 hrs/week) in a modern downtown facility with competitive compensation and growth opportunities. Perfect for students or career changers seeking work-life balance.
Responsibilities
- Manage patient check-in/out procedures using Epic EMR system
- Answer multi-line phones with exceptional customer service etiquette
- Schedule appointments and maintain accurate calendars
- Process insurance verifications and collect co-pays
- Coordinate with clinical staff for patient flow optimization
- Maintain clean reception area and manage inventory
- Resolve patient inquiries with empathy and professionalism
Qualifications
- High school diploma or equivalent required
- 1+ years customer service experience in healthcare preferred
- Proficient in Microsoft Office Suite and EMR systems
- Exceptional communication and multitasking abilities
- Spanish fluency strongly preferred
- Ability to work flexible shifts including weekends
- Background check and drug screen required
- Basic medical terminology knowledge beneficial