Job Description
Join our award-winning healthcare team as a Part-Time Receptionist at Mountain View Medical Center! We're seeking a polished professional to deliver exceptional patient experiences while managing front desk operations. This flexible role (20-25 hours/week) offers competitive pay in a state-of-the-art facility with comprehensive benefits.
Perfect for students, parents, or career changers seeking work-life balance. Enjoy a supportive environment where your organizational skills directly impact patient satisfaction.
Responsibilities
- Manage patient check-in/check-out processes with efficiency and empathy
- Handle multi-line phone system with professional call routing
- Schedule appointments using Epic EMR system
- Process insurance verification and billing documentation
- Maintain clean, organized reception area and supplies
- Coordinate patient flow between departments
- Assist with basic administrative tasks as needed
Qualifications
- Minimum 1 year customer service/reception experience
- Proficiency with Microsoft Office Suite
- Strong multitasking abilities in fast-paced settings
- Professional communication skills (verbal/written)
- Ability to maintain confidentiality (HIPAA compliant)
- Basic medical terminology knowledge preferred
- Reliable transportation and flexible availability
- Positive attitude with problem-solving mindset