Job Description
Join Houston Health Partners as a Part-Time Patient Services Coordinator and become the heart of our healthcare community! We're seeking compassionate professionals to deliver exceptional patient experiences in our vibrant Texas medical center. Enjoy flexible scheduling while making a meaningful impact in patients' lives.
This role offers competitive pay, comprehensive training, and the opportunity to work alongside top-tier healthcare professionals. If you thrive in dynamic environments and value work-life balance, apply today to start your rewarding part-time career!
Responsibilities
- Coordinate patient appointments and manage scheduling systems with precision
- Verify insurance coverage and maintain accurate patient records
- Deliver exceptional customer service via phone and in-person interactions
- Assist with patient intake processes and document medical histories
- Collaborate with clinical teams to ensure seamless patient flow
- Handle confidential information with HIPAA-compliant protocols
- Resolve patient inquiries and concerns with empathy and professionalism
Qualifications
- High school diploma or equivalent; healthcare certification preferred
- 1+ years in customer service or healthcare administration
- Proficiency with EHR systems (Epic experience a plus)
- Exceptional communication and interpersonal skills
- Strong attention to detail and organizational abilities
- Ability to multitask in fast-paced clinical environments
- Flexibility to work evenings and weekends as needed
- Basic knowledge of medical terminology