Job Description
Join our dynamic team at Coastal Support Services, where we're urgently seeking motivated Part-Time Night Shift Specialists in Long Beach, CA! This flexible role offers competitive pay ($18-$24/hr), comprehensive training, and a supportive environment perfect for students, parents, or anyone seeking adaptable work hours. Work in a modern facility with state-of-the-art technology while making a real impact in our community. Immediate openings available – apply today!
Responsibilities
- Provide exceptional customer support via phone, chat, and email during night shift hours (10 PM - 6 AM)
- Process transactions and resolve inquiries with precision and empathy
- Collaborate with cross-functional teams to ensure seamless service delivery
- Maintain detailed documentation of customer interactions and resolutions
- Adhere to strict security protocols for sensitive data handling
- Continuously update knowledge base through provided training modules
Qualifications
- High school diploma or equivalent (college students encouraged to apply)
- Minimum 1 year customer service or call center experience
- Excellent communication skills and active listening abilities
- Ability to work independently during overnight hours with minimal supervision
- Proficient in multitasking and time management in fast-paced environments
- Reliable transportation and consistent night shift availability
- Basic computer literacy with willingness to learn new systems