Job Description
Are you looking for a rewarding part-time opportunity with flexible scheduling and guaranteed weekly pay?
We are currently hiring dedicated Customer Service Representatives to join our team in Jacksonville, FL. If you thrive in a fast-paced environment and enjoy helping people, we want to hear from you.
Our evening and weekend shifts offer the perfect work-life balance for students, parents, or anyone looking to supplement their income.
Responsibilities
- Resolve Customer Inquiries: Handle incoming calls, emails, and live chat messages with professionalism and efficiency.
- Issue Resolution: Troubleshoot problems and provide accurate solutions to ensure customer satisfaction.
- Documentation: Accurately record customer interactions and details in our CRM system.
- Team Collaboration: Work closely with team leads and support staff to improve service processes.
- Policy Adherence: Follow all company protocols and quality standards during every interaction.
Qualifications
- Availability: Must be available to work evenings (e.g., 4:00 PM - 12:00 AM) and weekends.
- Communication: Excellent verbal and written communication skills.
- Education: High School Diploma or GED required.
- Technical Proficiency: Basic computer skills and typing speed of 40 WPM.
- Reliability: Must have a stable internet connection and a quiet workspace.