Job Description
Join our dynamic team at Fresno Community Services and make a difference during evening, weekend, and night shifts! We're seeking dedicated Part-Time Customer Specialists to support our 24/7 operations in Fresno, CA. This role offers flexible scheduling, competitive pay, and the opportunity to work in a fast-paced environment while serving our diverse community. If you thrive in after-hours settings and excel at providing exceptional service, apply today!
Responsibilities
- Deliver outstanding customer service during evening, weekend, and overnight hours
- Handle inquiries, resolve issues, and process transactions efficiently
- Maintain accurate records and documentation of customer interactions
- Collaborate with cross-functional teams to ensure seamless operations
- Adhere to safety protocols and company policies during non-standard shifts
- Support inventory management and facility upkeep during off-peak hours
- Contribute to a positive team environment through proactive communication
Qualifications
- High school diploma or equivalent required
- Minimum 6 months customer service or retail experience
- Availability to work flexible evening/weekend/night shifts (4-12 AM)
- Strong problem-solving and conflict resolution skills
- Proficient with basic computer systems and POS software
- Ability to work independently with minimal supervision
- Valid California driver's license (if travel required)
- Basic first aid certification preferred