Job Description
Join the Columbus Metropolitan Library team as a Part-Time Library Assistant and become a vital part of our community's knowledge hub! We're seeking passionate individuals to deliver exceptional customer service while supporting our mission to inspire reading, spark curiosity, and connect people. This flexible role offers the perfect opportunity to make a meaningful impact while gaining valuable experience in library operations.
Our ideal candidate thrives in a dynamic environment, enjoys helping diverse patrons, and is committed to maintaining an inclusive, welcoming atmosphere. You'll work alongside dedicated professionals in one of America's top-rated library systems, with opportunities for growth and professional development.
Responsibilities
- Deliver outstanding customer service at service desks, assisting patrons with circulation, reference inquiries, and technology support
- Process library materials including check-ins, check-outs, renewals, and holds management
- Organize and maintain collections through shelf-reading, inventory, and basic preservation tasks
- Facilitate library programs and events for diverse age groups, from children's storytimes to adult workshops
- Provide basic technology assistance to patrons using public computers, printers, and digital resources
- Contribute to a clean, safe, and accessible library environment through daily maintenance duties
- Collaborate with team members to resolve patron issues and improve service delivery
Qualifications
- High school diploma or equivalent required; college coursework or library certification preferred
- Minimum 6 months customer service experience in a fast-paced environment
- Strong organizational skills with attention to detail and accuracy
- Basic proficiency with library systems, MS Office, and public computers
- Excellent communication skills and ability to work with diverse populations
- Ability to stand/walk for extended periods and lift up to 20 lbs
- Flexibility to work evenings and weekends as required by library schedule
- Enthusiasm for lifelong learning and community engagement