Job Description
Urgently Hiring: Part-Time Evening & Weekend Shifts in New York City!
Are you seeking a flexible schedule that fits your lifestyle? Apex Digital Solutions is expanding our operations and is looking for motivated individuals to join our high-performance team. We offer competitive pay, a supportive environment, and the chance to advance your career in a dynamic industry.
Key Highlights:
- Flexible Evening Shifts (4:00 PM - 12:00 AM) & Weekend Availability
- Competitive hourly rate starting at $20.00
- Health, Dental, and Vision Insurance for eligible full-time staff
- Professional training and clear career progression paths
Don't wait—apply today and take control of your work-life balance!
Responsibilities
- Manage and resolve customer inquiries via phone, email, and chat during evening and weekend shifts.
- Process transactions accurately and efficiently to ensure customer satisfaction.
- Collaborate with the team to meet daily performance targets and service level agreements.
- Maintain detailed records of customer interactions and account status.
- Identify opportunities to upsell products or services while adhering to company guidelines.
Qualifications
- High school diploma or GED required; Associate's degree preferred.
- Previous experience in customer service or retail is a plus but not mandatory.
- Must be available to work evenings (Monday-Friday) and weekends (Saturday-Sunday).
- Strong verbal communication skills and a professional demeanor.
- Ability to work independently and thrive in a fast-paced environment.