Job Description
Join our vibrant team at Urban Hospitality Group, where we're seeking dynamic Evening & Weekend Hospitality Associates to deliver exceptional guest experiences in London's bustling West End. This flexible role is perfect for students, parents, or professionals seeking work-life balance. Enjoy competitive pay, staff discounts, and a supportive environment while showcasing your passion for service.
Our evening and weekend shifts (4:00 PM - 11:00 PM, weekends 10:00 AM - 6:00 PM) offer ideal scheduling for those with daytime commitments. We provide comprehensive training and opportunities for advancement within our growing portfolio of premium venues.
Responsibilities
- Deliver exceptional customer service during evening and weekend shifts
- Prepare and serve premium food and beverages to high standards
- Manage reservations and seating arrangements efficiently
- Maintain immaculate venue cleanliness and hygiene standards
- Process payments and handle cash transactions accurately
- Collaborate with team members during peak service periods
- Adhere to all health and safety regulations
- Upsell menu items and promotional offerings
Qualifications
- Previous hospitality or customer service experience preferred
- Flexible availability for evenings (Thu-Sun) and weekends
- Strong communication and interpersonal skills
- Ability to work efficiently in fast-paced environments
- Basic knowledge of food safety standards
- Valid UK work authorization required
- Positive attitude with problem-solving aptitude
- Team player with attention to detail