Job Description
Join Georgia's premier hospitality team as a Part-Time Customer Service Specialist! We're seeking energetic professionals to deliver exceptional guest experiences during evening and weekend shifts. Perfect for students, parents, or anyone seeking flexible hours with competitive pay and growth opportunities. Enjoy a dynamic environment where your smile and dedication make a real difference.
Responsibilities
- Provide exceptional customer service across multiple channels (phone, email, in-person)
- Manage guest inquiries and resolve issues promptly
- Process transactions accurately using POS systems
- Maintain organized guest records and documentation
- Collaborate with team members during peak hours
- Support facility operations during evening/weekend coverage
- Adhere to all safety and service protocols
Qualifications
- High school diploma or equivalent required
- Minimum 1 year customer service experience
- Strong communication and interpersonal skills
- Ability to work independently and as part of a team
- Flexibility to work evenings (4 PM - 12 AM) and weekends
- Basic computer proficiency with POS systems
- Positive attitude and problem-solving mindset
- Reliable transportation to downtown Atlanta location