Job Description
Join our dynamic team at Urban Hospitality Group! We're urgently seeking enthusiastic individuals to fill part-time evening and weekend shifts in our vibrant New York location. Enjoy flexible scheduling, competitive pay, and a supportive work environment while delivering exceptional service to our diverse clientele. Perfect for students, freelancers, or anyone seeking a rewarding part-time opportunity in the heart of NYC.
Responsibilities
- Provide outstanding customer service across all touchpoints
- Manage reservations and guest inquiries with precision
- Process transactions using POS systems
- Maintain cleanliness and operational standards
- Collaborate with team members during peak hours
- Resolve customer issues promptly and professionally
- Support inventory management and stocking duties
- Adhere to all safety and compliance protocols
Qualifications
- Previous customer service experience preferred
- Availability for evenings (4 PM - 12 AM) and weekends
- Strong communication and interpersonal skills
- Ability to multitask in fast-paced environments
- Basic POS system knowledge
- High school diploma or equivalent
- Reliable transportation to/from shift location
- Positive attitude and team player mentality