Job Description
Join our dynamic team at City Hospitality Group and become the face of exceptional guest experiences! We're seeking enthusiastic Part-Time Evening & Weekend Customer Service Specialists to deliver premium service during our busiest hours. Enjoy flexible scheduling, competitive pay, and a vibrant work environment in the heart of Indianapolis. Perfect for students, parents, or anyone seeking a rewarding part-time role with growth opportunities.
Responsibilities
- Deliver exceptional customer service during evening and weekend shifts (4 PM - 12 AM)
- Manage guest inquiries, reservations, and check-in/check-out processes
- Process payments and maintain accurate transaction records
- Collaborate with cross-functional teams to ensure seamless operations
- Uphold brand standards through consistent service delivery
- Address guest concerns with professionalism and problem-solving skills
Qualifications
- Previous customer service or hospitality experience preferred
- Strong communication and interpersonal skills
- Ability to work independently and as part of a team
- Flexible availability for evenings (4 PM - 12 AM) and weekends
- Basic proficiency with reservation and payment systems
- Positive attitude and commitment to guest satisfaction
- Must be 18+ years old