Job Description
Are you seeking a work-life balance that adapts to your schedule? Apex Digital Solutions is currently hiring dedicated Part-Time Evening and Weekend Associates to join our growing team in New York.
In this role, you will be the friendly face and voice of our brand during our peak off-hours. We are looking for reliable, motivated individuals who want to start their career in a fast-paced corporate environment without sacrificing their personal time.
What We Offer:
- Flexible Shifts: Choose from evening (4:00 PM - 12:00 AM) or weekend shifts.
- Competitive Pay: Earn between $18.00 and $24.00 per hour.
- Professional Development: Comprehensive training and clear pathways to full-time opportunities.
- Modern Environment: Work in a state-of-the-art office in Midtown Manhattan.
Responsibilities
- Provide exceptional customer support via phone, email, and chat during evening and weekend hours.
- Assist customers with product inquiries, troubleshooting, and order processing.
- Maintain accurate records of customer interactions and transactions in our CRM.
- Collaborate with the day-shift team to ensure seamless service continuity.
- Identify customer needs and suggest appropriate solutions to enhance satisfaction.
Qualifications
- High school diploma or GED is required.
- Previous customer service experience is preferred but not mandatory (we provide training).
- Must be available to work a minimum of 15-20 hours per week, specifically on evenings and weekends.
- Strong computer literacy and typing skills.
- Excellent communication skills and a professional demeanor.