Job Description
Boost your income with flexible evening remote jobs in Kansas City, MO! FlexWork Solutions is seeking motivated individuals to join our customer support team. No experience required – we provide comprehensive training. Perfect for students, parents, or anyone seeking supplemental income. Enjoy the freedom of working from home while gaining valuable professional skills.
Responsibilities
- Respond to customer inquiries via chat and email during evening hours (4 PM - 12 PM CT)
- Process transactions and resolve billing discrepancies
- Update customer records in our CRM system
- Collaborate with team members to resolve complex issues
- Maintain accurate documentation of all interactions
- Adhere to company security protocols
- Meet daily performance metrics
Qualifications
- High school diploma or equivalent (students welcome)
- Reliable high-speed internet connection
- Quiet home workspace
- Basic computer proficiency
- Strong written communication skills
- Ability to multitask in fast-paced environment
- Available 20-30 hours weekly
- Positive attitude and problem-solving mindset