Job Description
Join our dynamic team at Premier Hospitality Group as a Part-Time Evening Receptionist and be the first point of contact for our esteemed guests in El Paso. This role offers a flexible evening schedule while providing an opportunity to excel in customer service within a luxurious environment. If you're passionate about creating exceptional experiences and thrive in a fast-paced setting, we invite you to apply today!
Responsibilities
- Manage guest check-ins/checkouts with efficiency and professionalism
- Handle incoming calls and direct communications to appropriate departments
- Process reservations and maintain accurate guest records
- Assist with basic administrative tasks including filing and data entry
- Uphold cleanliness and organization of the reception area
- Coordinate with housekeeping and security teams for seamless operations
- Resolve guest inquiries with prompt and courteous solutions
Qualifications
- High school diploma or equivalent required
- 1+ years of customer service or reception experience preferred
- Exceptional communication and interpersonal skills
- Proficient in Microsoft Office Suite and reservation systems
- Ability to multitask and prioritize in high-pressure situations
- Flexibility to work evenings, weekends, and holidays
- Positive attitude with strong problem-solving abilities
- Basic knowledge of El Paso area attractions beneficial