Job Description
Join our dynamic team as a Part-Time Evening Receptionist at Premier Hospitality Group in Miami! We're seeking a polished professional to deliver exceptional guest experiences during evening hours. This role is perfect for detail-oriented individuals who thrive in fast-paced environments and want to make a memorable first impression. Enjoy a flexible schedule while working in our stunning downtown location overlooking Biscayne Bay. Competitive compensation, free parking, and a supportive team culture await you.
Responsibilities
- Manage front desk operations with professionalism and efficiency during evening shifts
- Handle guest check-ins/check-outs using our proprietary hospitality software
- Answer multi-line phone calls and route inquiries appropriately
- Coordinate with housekeeping and security teams for seamless operations
- Process payments and manage cash drawer with 100% accuracy
- Resolve guest concerns promptly and escalate complex issues to management
- Maintain immaculate lobby and common areas
Qualifications
- Minimum 1 year experience in front desk or hospitality reception
- Exceptional communication and interpersonal skills
- Proficiency with reservation systems and MS Office Suite
- Ability to multitask in high-pressure situations
- Valid Florida driver's license preferred
- Availability to work evenings (3:00 PM - 11:00 PM) weekends
- Bilingual (English/Spanish) highly desirable