Job Description
Join our prestigious hospitality team as a Part-Time Evening Receptionist at Chula Vista Hospitality Group. We're seeking a polished professional to deliver exceptional guest experiences during evening hours in our vibrant downtown location. This role is perfect for individuals seeking a flexible schedule while contributing to a world-class guest environment.
As the first point of contact, you'll embody our brand's excellence through warm interactions and seamless operations. Enjoy competitive compensation, free parking, and opportunities for growth in a supportive team environment. Apply today to become part of Chula Vista's premier hospitality experience!
Responsibilities
- Manage front desk operations with professionalism during evening shifts (4 PM - 12 AM)
- Handle guest check-ins/check-outs using property management systems
- Answer multi-line phones and direct inquiries efficiently
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and security teams for guest requests
- Resolve guest concerns promptly and escalate complex issues
- Maintain lobby cleanliness and professional appearance
Qualifications
- Minimum 1 year front desk or customer service experience
- Proficiency with reservation systems (e.g., Opera, Marriott Bonvoy)
- Exceptional communication and conflict resolution skills
- Ability to multitask in fast-paced environments
- Valid California driver's license (if applicable)
- Flexible availability including weekends and holidays
- Basic knowledge of local attractions and transportation
- High school diploma or equivalent required