Job Description
Join our dynamic team at Boston Premier Hospitality as a Part-Time Evening Receptionist! We're seeking a polished professional to deliver exceptional guest experiences during our evening hours. This role is perfect for students, career-changers, or night owls seeking flexible hours in Boston's vibrant hospitality scene. Enjoy competitive pay, a supportive work environment, and opportunities for growth. Apply today to become the welcoming face of our prestigious downtown location!
Responsibilities
- Manage front desk operations with professionalism during evening shifts (5 PM - 1 AM)
- Handle guest check-ins/check-outs efficiently using PMS software
- Answer multi-line phones and direct inquiries appropriately
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and security teams
- Resolve guest concerns with empathy and discretion
- Prepare nightly reports and manage office supplies
Qualifications
- High school diploma or equivalent required
- 6+ months receptionist or customer service experience
- Proficiency with PMS systems (e.g., Opera, Rainmaker)
- Exceptional communication and conflict resolution skills
- Ability to work independently during evening hours
- Basic knowledge of Boston tourism and attractions
- Flexible availability including weekends and holidays
- Professional appearance and positive attitude