Job Description
Join Cityscape Hospitality Group as a Part-Time Evening Guest Services Associate and launch your career in premium hospitality! We're seeking energetic individuals to deliver exceptional guest experiences at our iconic downtown Los Angeles location. Perfect for students, career changers, or anyone seeking flexible evening hours (4 PM - 12 AM) with competitive pay and growth opportunities. Enjoy a dynamic work environment where your smile makes a difference!
Responsibilities
- Greet guests warmly and provide exceptional service with genuine enthusiasm
- Manage check-in/check-out processes efficiently using our digital systems
- Handle guest inquiries and resolve issues promptly with professional solutions
- Collaborate with cross-functional teams to ensure seamless operations
- Maintain pristine lobby and common areas according to luxury standards
- Process payments accurately and maintain secure cash handling procedures
- Support event coordination and VIP guest experiences during evening hours
Qualifications
- No prior experience required - we provide comprehensive training!
- High school diploma or equivalent (students welcome to apply)
- Exceptional communication and interpersonal skills
- Strong problem-solving abilities with a customer-first mindset
- Ability to multitask effectively in fast-paced environments
- Basic computer literacy and comfort with digital systems
- Flexible schedule availability including weekends and holidays
- Must be authorized to work in the United States