Job Description
Join our vibrant team at the Grand Las Vegas Hotel and kickstart your hospitality career! We're seeking enthusiastic Evening Part-Time Guest Service Representatives to deliver exceptional experiences to our guests during high-energy evening hours. This entry-level role offers flexible scheduling, competitive pay, and valuable industry experience in the heart of the entertainment capital. Perfect for students, career changers, or anyone seeking evening work with growth potential.
Responsibilities
- Provide warm, professional check-in/check-out services for evening arrivals and departures
- Assist guests with inquiries, dining reservations, and local entertainment recommendationsHandle cash transactions and maintain accurate financial records
- Monitor security protocols and respond to guest safety concerns
- Collaborate with housekeeping and security teams for seamless operations
- Resolve guest complaints with empathy and efficiency
- Prepare nightly reports and maintain guest data confidentiality
Qualifications
- High school diploma or equivalent (students encouraged to apply)
- Excellent communication and interpersonal skills
- Basic computer proficiency with reservation systems
- Ability to stand/walk for extended periods and lift 25 lbs
- Flexible availability including weekends and holidays
- Positive attitude and problem-solving mindset
- Previous customer service experience preferred but not required