Job Description
Join our award-winning team as a Part-Time Evening Customer Specialist and transform your schedule into success! We're seeking energetic professionals to deliver exceptional service during flexible evening and weekend shifts in Baltimore's vibrant downtown corridor. Enjoy competitive pay, free parking, and the opportunity to grow with a community-focused organization while maintaining your daytime commitments. Perfect for students, parents, or anyone seeking work-life balance.
Responsibilities
- Deliver outstanding customer service during evening (4 PM - 10 PM) and weekend shifts
- Manage point-of-sale transactions with precision and accuracy
- Resolve customer inquiries and complaints with empathy and efficiency
- Assist with inventory management and merchandising operations
- Maintain a clean, organized, and welcoming store environment
- Collaborate with day staff for seamless service continuity
- Support community engagement initiatives during evening hours
Qualifications
- Previous customer service or retail experience preferred
- Availability for evening shifts (minimum 3 days/week) and weekends
- Strong communication and problem-solving skills
- Ability to stand/walk for extended periods
- Basic math proficiency and cash handling experience
- High school diploma or equivalent required
- Positive attitude with commitment to teamwork