Job Description
Join CityConnect Solutions and become part of our award-winning customer service team! We're urgently hiring motivated individuals for flexible evening and weekend shifts in Dallas. Enjoy competitive pay, comprehensive training, and a supportive work environment. Whether you're seeking supplemental income or a career path, we offer growth opportunities and schedule flexibility. Apply today and start making a difference in your community!
Responsibilities
- Handle customer inquiries via phone, email, and chat with exceptional professionalism
- Resolve service issues efficiently while maintaining high satisfaction scores
- Process transactions and maintain accurate customer records
- Collaborate with team members to ensure seamless service delivery
- Adhere to company protocols while adapting to dynamic customer needs
- Contribute to continuous improvement initiatives
Qualifications
- High school diploma or equivalent required
- 6+ months customer service experience preferred
- Strong communication and problem-solving abilities
- Availability for evenings (5 PM - 11 PM) and weekends
- Basic computer proficiency with CRM systems
- Positive attitude and resilience in fast-paced settings