Job Description
Join our dynamic team at Sunset Hospitality Group where we're redefining customer experiences in Long Beach! We're seeking passionate Evening Customer Service Specialists to deliver exceptional service during our peak evening hours. Enjoy flexible scheduling, competitive pay, and a supportive environment that values your growth. Whether you're a student, parent, or career changer, this role offers the perfect work-life balance with evening shifts (4 PM - 10 PM) and weekend availability. Full-time opportunities available for top performers!
Responsibilities
- Deliver exceptional customer service across phone, email, and in-person channels
- Manage reservation systems and process transactions accurately
- Resolve customer inquiries with empathy and efficiency
- Collaborate with team members to ensure seamless operations
- Maintain clean, organized workspaces and stock supplies
- Contribute to a positive team culture through communication and support
Qualifications
- Previous customer service experience preferred
- Strong communication and problem-solving skills
- Ability to work evenings and weekends reliably
- Basic computer proficiency with reservation systems
- Positive attitude and team player mentality
- Must be 18+ and authorized to work in the US