Job Description
Join Our Growing Team in Atlanta, GA!
We are looking for enthusiastic individuals to join our Customer Service team as Part-Time Evening Representatives. If you are seeking a flexible schedule that works around your life, this is the perfect opportunity for you.
You will be the face of our company, ensuring our valued customers receive exceptional support. We offer a modern work environment, comprehensive training, and a clear path for career advancement.
Why Apply?
- Flexible Evening Shifts (4:00 PM - 12:00 AM)
- No prior experience required – we train you!
- Competitive hourly pay and performance bonuses.
- Supportive and collaborative team culture.
Responsibilities
- Handle inbound and outbound customer inquiries via phone and email with professionalism and empathy.
- Resolve customer issues and complaints efficiently to ensure high satisfaction rates.
- Process orders, returns, and exchanges accurately in the CRM system.
- Update customer account information and maintain detailed records.
- Collaborate with the sales and support teams to meet daily team goals.
- Stay up-to-date on product knowledge and company policies.
Qualifications
- High school diploma or GED equivalent required.
- Strong written and verbal communication skills.
- Basic computer proficiency and ability to learn new software quickly.
- Reliable transportation and punctuality.
- Ability to work evenings and weekends as needed.
- Entry-level candidates are strongly encouraged to apply.