Job Description
Join our dynamic team at Innovate Retail Solutions as a Part-Time Evening Customer Service Associate! We're seeking enthusiastic individuals to deliver exceptional service during our peak evening hours. This role offers flexible scheduling, growth opportunities, and a supportive team environment in San Jose's thriving tech hub. Perfect for students, career changers, or anyone seeking supplemental income with evenings-only availability.
Our company values diversity and provides comprehensive training to ensure your success. Enjoy competitive pay, employee discounts, and a positive workplace culture that recognizes and rewards hard work.
Responsibilities
- Provide outstanding customer service via phone, email, and in-person interactions
- Process transactions accurately using our POS system
- Assist with inventory management and product displays
- Resolve customer inquiries and escalations with professionalism
- Collaborate with evening team to maintain store appearance
- Support operational tasks during peak evening hours (4 PM - 10 PM)
Qualifications
- High school diploma or equivalent (students welcome)
- Evening/weekend availability (4 PM - 10 PM shifts)
- Basic computer literacy and POS system experience preferred
- Strong communication and problem-solving skills
- Ability to stand for extended periods and lift 25 lbs
- Positive attitude and customer-focused mindset
- No prior experience required - comprehensive training provided