Job Description
Join our dynamic team as a Part-Time Evening Customer Service Associate and become the face of our community-focused organization. We're seeking enthusiastic individuals to deliver exceptional service during our evening hours (4 PM - 10 PM). Perfect for students, second earners, or career changers looking for flexible evening schedules with growth opportunities. Enjoy a supportive environment with comprehensive training and competitive pay. Help us make a difference in Cleveland while building valuable professional skills.
Responsibilities
- Deliver outstanding in-person and phone customer service during evening shifts
- Process transactions accurately using POS systems and maintain cash handling procedures
- Assist with inventory management, stocking, and maintaining store presentation standards
- Resolve customer inquiries and complaints with empathy and efficiency
- Collaborate with team members to ensure smooth evening operations
- Contribute to a clean, organized, and safe work environment
- Participate in ongoing training programs to enhance service skills
Qualifications
- High school diploma or equivalent (GED)
- 0-2 years of customer service or retail experience (entry-level welcome)
- Availability to work evenings (4 PM - 10 PM) and weekends
- Strong communication and interpersonal skills
- Basic computer proficiency and comfort with digital tools
- Ability to stand for extended periods and lift up to 25 lbs
- Positive attitude and commitment to teamwork
- Reliable transportation to worksite