Job Description
Join Urban Retail Solutions as a Part-Time Evening Customer Service Associate and become the cornerstone of our customer experience! We're seeking energetic individuals to deliver exceptional service during our busiest evening hours. This role offers flexible scheduling, competitive pay, and a supportive team environment perfect for students or professionals seeking evening work. Enjoy comprehensive training, career advancement opportunities, and the satisfaction of making a direct impact on customer satisfaction. Our Kansas City location features modern amenities and a vibrant team culture that values work-life balance.
Responsibilities
- Provide exceptional customer service through in-person and digital channels during evening hours
- Process transactions accurately using POS systems and handle cash payments
- Assist with inventory management, stocking shelves, and maintaining store presentation
- Resolve customer inquiries and complaints with professionalism and empathy
- Collaborate with team members to ensure smooth evening operations
- Adhere to safety protocols and store security procedures
- Support promotional events and seasonal campaigns during evening shifts
Qualifications
- High school diploma or equivalent (entry-level welcome)
- Availability for evening shifts (4 PM - 10 PM) and weekend rotations
- Strong communication and interpersonal skills
- Basic math proficiency and comfort with technology
- Previous retail or customer service experience preferred
- Ability to stand for extended periods and lift up to 25 lbs
- Positive attitude and problem-solving mindset
- Reliable transportation to Kansas City location