Job Description
Join our dynamic retail team as a Part-Time Evening Customer Service Associate at Urban Retail Group! Perfect for students and career-changers, this flexible evening role offers a supportive environment to develop professional skills while serving San Francisco's vibrant community. Enjoy competitive pay, comprehensive training, and a modern workplace culture that values your growth.
We're seeking enthusiastic individuals to deliver exceptional customer experiences during our peak evening hours (4 PM - 10 PM). No prior experience required—just your positive attitude and commitment to excellence. This is your opportunity to build a strong foundation in retail operations while enjoying San Francisco's iconic nightlife scene after your shift!
Responsibilities
- Provide outstanding customer service through product knowledge, recommendations, and checkout assistance
- Process transactions accurately using POS systems while maintaining cash handling security
- Support store operations including inventory management, visual merchandising, and stock organization
- Collaborate with evening team members to maintain a clean, organized shopping environment
- Resolve customer inquiries with professionalism and solution-oriented approaches
- Adhere to all safety protocols and company policies during evening operations
Qualifications
- High school diploma or equivalent (current students welcome to apply)
- Availability to work evenings (4 PM - 10 PM) with weekend flexibility
- Basic computer literacy and comfort with digital transaction systems
- Strong communication skills with a friendly, approachable demeanor
- Ability to stand/walk for extended periods and lift up to 25 lbs
- Reliable transportation for evening shifts in San Francisco
- No prior experience required—comprehensive training provided