Job Description
Join Urban Retail Group as a Part-Time Evening Customer Experience Specialist and transform how shoppers interact with our premium brand. This role offers the perfect blend of flexibility and impact, with evening shifts designed to accommodate your lifestyle while delivering exceptional service.
Why You'll Love This Role:
- Competitive hourly pay with performance-based incentives
- Flexible evening schedules (4 PM - 10 PM) with no weekends
- Comprehensive product training and career development
- Modern, fast-paced retail environment in Manhattan
- Employee discounts on premium products
We're seeking passionate individuals who thrive in customer-facing roles and want to make a difference during peak evening shopping hours. If you're ready to join a team that values your time and talent, apply today!
Responsibilities
- Deliver exceptional in-store customer experiences during evening hours
- Process transactions accurately using POS systems while maintaining efficiency
- Resolve customer inquiries with empathy and product expertise
- Collaborate with evening team to maintain visual merchandising standards
- Support inventory management and stock replenishment processes
- Implement loss prevention protocols during closing procedures
- Participate in evening team meetings for performance reviews
Qualifications
- High school diploma or equivalent (students welcome)
- Minimum 1 year customer service or retail experience preferred
- Strong communication and conflict resolution skills
- Ability to work independently during evening shifts
- Basic proficiency with POS systems and mobile devices
- Flexible availability Monday-Friday evenings (4 PM-10 PM)
- Professional appearance and positive attitude