Job Description
Join our dynamic retail team as a Part-Time Evening Customer Experience Specialist at Urban Retail Group's flagship downtown Chicago location. This role offers flexible evening shifts perfect for students, parents, or professionals seeking supplemental income while delivering exceptional service in a vibrant urban environment. Enjoy competitive pay, employee discounts, and a supportive culture that values work-life balance.
Responsibilities
- Deliver outstanding customer service during evening hours (4 PM - 10 PM)
- Process transactions accurately using POS systems
- Stock and maintain visually appealing product displays
- Assist with inventory management and stock rotation
- Resolve customer inquiries with professionalism and empathy
- Collaborate with evening shift team to achieve sales goals
- Uphold brand standards and visual merchandising guidelines
Qualifications
- Previous retail or customer service experience preferred
- Availability to work evenings, weekends, and holidays
- Strong communication and interpersonal skills
- Basic math and cash handling abilities
- Ability to stand for extended periods and lift up to 25 lbs
- Positive attitude and problem-solving mindset
- No prior experience required - training provided
- Must be 18+ years old