Job Description
Join our prestigious residential community as a Part-Time Evening Concierge and become the cornerstone of our residents' experiences. This role offers the perfect blend of service excellence and work-life balance with evening shifts (4 PM - 12 AM). Enjoy competitive pay, premium amenities access, and the opportunity to work in Boston's most vibrant neighborhoods while supporting high-profile clientele.
Responsibilities
- Provide exceptional front-desk services including resident assistance, package management, and access control
- Coordinate building security protocols and emergency response procedures
- Manage resident requests and coordinate with vendors for maintenance services
- Conduct regular property inspections and document all incidents
- Maintain professional communication with residents, staff, and local authorities
- Assist with event coordination and community activities
Qualifications
- Minimum 1 year customer service or hospitality experience
- Strong communication and conflict resolution skills
- Ability to work independently and make sound decisions
- Valid Massachusetts Security License preferred
- Proficient with property management software systems
- Flexibility to work weekends and holidays as needed
- Professional appearance and demeanor