Job Description
Join a dynamic team in the heart of New York City!
MetroCity Support Services is seeking dedicated individuals to join our evening support team. We specialize in providing top-tier customer service and are looking for reliable candidates who want a flexible schedule that fits around their studies or lifestyle. Experience in retail or customer service is a plus, but we provide comprehensive training for all new hires.
Why You’ll Love This Role:
- Student-Friendly Hours: Flexible evening shifts designed to accommodate your class schedule.
- Competitive Compensation: Earn between $18.00 and $22.00 per hour based on your experience.
- Professional Growth: Clear pathways for advancement within the company.
- Modern Environment: Work in a tech-forward, inclusive office environment.
Responsibilities
- Greet and assist customers with inquiries regarding products and services in a friendly and professional manner.
- Manage point-of-sale transactions accurately and efficiently, handling cash and card payments.
- Maintain the cleanliness and organization of the workspace, ensuring a safe and welcoming environment.
- Process incoming orders and update customer databases with high attention to detail.
- Collaborate with the team to resolve customer issues and improve service delivery.
- Perform basic inventory checks and stock replenishment as needed.
Qualifications
- High school diploma or GED equivalent required.
- Must be available to work evenings, weekends, and holidays as required.
- Strong verbal communication skills with the ability to interact positively with a diverse clientele.
- Basic computer proficiency and ability to learn new software quickly.
- Reliable transportation to and from the New York City office.
- Must be 18 years of age or older.