Job Description
Join Houston Solutions Group as a Part-Time Customer Service Representative and launch your career in a dynamic, growth-oriented environment. We're seeking enthusiastic individuals with excellent communication skills to deliver exceptional customer experiences. This flexible role offers competitive pay, comprehensive training, and opportunities for advancement within our rapidly expanding team. Perfect for students or career changers seeking work-life balance while gaining valuable professional skills.
Responsibilities
- Respond to customer inquiries via phone, email, and chat with professionalism and empathy
- Resolve customer concerns efficiently using CRM systems and company protocols
- Process transactions and maintain accurate customer records
- Collaborate with team members to ensure seamless service delivery
- Identify upsell opportunities and contribute to sales targets
- Participate in ongoing training to enhance product knowledge
- Adhere to company policies and compliance standards
Qualifications
- High school diploma or equivalent required
- 0-2 years of customer service experience preferred
- Strong verbal and written communication skills
- Proficiency with Microsoft Office and basic computer systems
- Ability to work flexible hours including evenings/weekends
- Positive attitude and problem-solving mindset
- Valid Texas driver's license (if field visits required)
- Must pass background check and drug screening