Job Description
We are seeking a motivated Part-Time Entry Level Customer Service Representative to join our dynamic team in Phoenix, Arizona. If you are looking for a flexible schedule with evening and weekend shifts, this is the perfect opportunity to start your career with a top-tier company.
At Apex Support Group, we value our team members and offer a supportive environment where you can grow professionally. You will be the face of our brand, assisting clients with inquiries and ensuring their satisfaction.
Responsibilities
- Manage incoming customer calls and emails with professionalism and empathy.
- Resolve customer issues and complaints in a timely and effective manner.
- Assist customers with product information and service requests.
- Maintain accurate and up-to-date customer records in our CRM system.
- Collaborate with the sales and technical teams to ensure seamless service delivery.
- Process transactions and handle payments securely.
Qualifications
- High school diploma or equivalent required.
- Previous customer service experience is a plus but not mandatory.
- Strong verbal and written communication skills.
- Ability to work evenings and weekends as required.
- Basic computer proficiency and typing skills.
- A positive attitude and a willingness to learn.