Job Description
Join FlexPay Solutions and transform your work-life balance with our revolutionary daily pay program! We're seeking enthusiastic Part-Time Customer Specialists to support our growing client base in Washington DC. Enjoy the freedom of same-day pay while delivering exceptional service in a dynamic environment. Perfect for students, freelancers, or anyone seeking flexible income without waiting for weekly or bi-weekly paychecks. Our modern downtown office offers collaborative spaces and cutting-edge technology to support your success.
Responsibilities
- Provide exceptional customer support via phone, email, and chat channels
- Process transactions and resolve payment inquiries with precision
- Update customer records and maintain accurate documentation
- Collaborate with team members to resolve complex issues
- Meet daily performance metrics while maintaining quality standards
- Utilize proprietary software to track and process daily payments
Qualifications
- High school diploma or equivalent; college students encouraged to apply
- 6+ months customer service or cash handling experience
- Proficiency with Microsoft Office Suite and CRM systems
- Strong problem-solving abilities and attention to detail
- Ability to work independently with minimal supervision
- Reliable transportation to downtown DC location
- Flexible availability including weekend shifts