Job Description
Join Fort Worth's fastest-growing daily pay platform! We're seeking energetic part-time Customer Service Representatives to support our growing client base. Enjoy the flexibility of part-time hours with the unique benefit of same-day pay—no more waiting for weekly checks! Our modern downtown office offers a collaborative environment where your contributions are recognized immediately.
Perfect for students, gig workers, or anyone seeking supplemental income with instant financial flexibility. We provide comprehensive paid training and a supportive team culture focused on work-life balance. Start earning today with our revolutionary daily payment system.
Responsibilities
- Handle 50+ daily customer inquiries via phone, email, and chat
- Process transactions and resolve payment issues in real-time
- Maintain 95% customer satisfaction through empathetic communication
- Update client records in our CRM system with 100% accuracy
- Collaborate with cross-functional teams to optimize service workflows
- Participate in daily team huddles and performance reviews
- Adhere to PCI compliance standards for all financial transactions
Qualifications
- High school diploma or equivalent (college students encouraged)
- Minimum 6 months customer service experience preferred
- Proficient in CRM software (Salesforce training provided)
- Exceptional verbal/written communication skills
- Ability to work independently in a fast-paced environment
- Reliable transportation to downtown Fort Worth office
- Available 20-25 hours weekly (flexible scheduling)
- Basic math skills for transaction verification