Job Description
Welcome to Houston Logistics Solutions, where we pride ourselves on delivering excellence in service. We are currently seeking a dedicated Part-Time Customer Support Representative to join our friendly team. This is an excellent entry-level opportunity for individuals looking to kickstart their career in a corporate environment with zero prior experience required.
As a key member of our support team, you will play a vital role in ensuring our clients have a seamless experience with our services. We offer comprehensive on-the-job training and a supportive culture that values growth and initiative.
Why Join Us?
- Flexible part-time schedule to fit your lifestyle.
- Competitive hourly pay starting at $18.00.
- No prior experience necessary—we teach you everything.
- Modern office environment in the heart of Houston.
Responsibilities
- Handle incoming customer inquiries via phone, email, and live chat with a professional and empathetic tone.
- Assist customers in navigating our digital platforms and resolving common technical issues.
- Accurately document all customer interactions and feedback into our CRM database.
- Collaborate with the internal operations team to escalate complex issues and ensure timely resolution.
- Proactively identify opportunities to improve customer satisfaction and workflow efficiency.
Qualifications
- High school diploma or equivalent education required.
- Basic computer literacy and typing skills are essential.
- Strong verbal and written communication skills.
- Ability to work independently as well as part of a team.
- Reliable internet connection and a quiet workspace for remote or hybrid options.