Job Description
Join a Fast-Paced Team in Austin, Texas!
Austin Connect Solutions is currently seeking motivated individuals to join our growing team as Part-Time Customer Support Associates. We are looking for friendly, reliable, and adaptable people who are ready to start a rewarding career without the need for prior experience. If you are looking for a flexible schedule and a supportive work environment, we want to hear from you.
In this role, you will serve as the first point of contact for our clients, ensuring their inquiries are resolved efficiently and professionally. We offer comprehensive training to get you up to speed quickly, so no background in customer service is necessary.
Why Choose Us?
- Flexible Scheduling: Choose shifts that work around your life.
- No Experience Needed: We train you from scratch.
- Competitive Pay: Earn $16-$22/hour plus performance bonuses.
- Growth Opportunities: Clear pathways to advancement within the company.
Don't miss this opportunity to kickstart your career in the heart of Texas. Apply today and become part of our team!
Responsibilities
- Respond to customer inquiries via phone, email, and live chat in a friendly and professional manner.
- Resolve customer issues and complaints with patience and efficiency.
- Accurately enter and update customer information into our CRM database.
- Collaborate with team members to ensure consistent service quality.
- Follow up with customers to ensure satisfaction and resolve any outstanding issues.
- Adhere to all company policies and procedures regarding data privacy and security.
Qualifications
- High school diploma or equivalent required.
- Strong verbal and written communication skills.
- Ability to work independently and as part of a team.
- Basic computer literacy and typing skills (40+ wpm).
- Reliable internet connection and a quiet workspace if working remotely.
- A positive attitude and a willingness to learn new skills quickly.