Job Description
Join our dynamic team at Horizon Solutions Group and become part of Colorado Springs' fastest-growing customer experience revolution! We're urgently seeking passionate Part-Time Customer Specialists to deliver exceptional service while enjoying the flexibility you need. Perfect for students, parents, or anyone seeking work-life balance, this role offers immediate start dates with competitive pay and growth opportunities. Our modern downtown office features collaborative workspaces, free parking, and a supportive culture that values your unique talents. Apply today and start earning tomorrow!
Responsibilities
- Provide exceptional customer support via phone, email, and live chat
- Resolve inquiries and troubleshoot technical issues efficiently
- Process orders and update customer accounts with precision
- Collaborate with team members to improve service protocols
- Maintain detailed documentation of customer interactions
- Contribute to ongoing training initiatives and feedback loops
Qualifications
- High school diploma or equivalent required
- Minimum 6 months customer service experience
- Strong problem-solving and communication skills
- Ability to work flexible shifts (evenings/weekends available)
- Proficient with CRM software and MS Office Suite
- Positive attitude with customer-first mindset
- Reliable transportation to our Mark Dabling Blvd location