Job Description
Join FlexiWork Solutions and embrace a career that adapts to your life! We're seeking dynamic Part-Time Customer Specialists in Fort Worth to deliver exceptional experiences while enjoying flexible scheduling options. This role is perfect for students, parents, or professionals seeking work-life balance without sacrificing competitive compensation.
Our collaborative environment values autonomy and growth, offering training, advancement opportunities, and a supportive culture. If you thrive in fast-paced settings and excel at problem-solving, this flexible position could be your ideal fit.
Responsibilities
- Deliver outstanding customer support via phone, email, and chat channels
- Resolve inquiries efficiently while maintaining service excellence standards
- Update and maintain accurate customer records in CRM systems
- Collaborate with team members to address complex customer needs
- Contribute to process improvement initiatives
- Adhere to company policies and compliance requirements
- Flexible scheduling between 15-25 hours weekly
Qualifications
- High school diploma or equivalent; college students encouraged to apply
- 6+ months customer service experience preferred
- Exceptional verbal and written communication skills
- Strong problem-solving abilities and adaptability
- Proficient with Microsoft Office and CRM software
- Ability to work independently with minimal supervision
- Valid Texas driver's license if field visits required